Ildiko Fekete OBM Privacy Policy
This privacy notice tells you what to expect us to do with your personal information.

Contact details
Email: obm@ildikofekete.co.uk

What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
  • Names and contact details
  • Purchase or account history
  • Payment details (including card or bank information for transfers and direct debits)
  • Website user information (including user journeys and cookie tracking)
  • Records of meetings and decisions
  • Information relating to compliments or complaints 

We collect or use the following information for service updates or marketing purposes:
  • Names and contact details
  • Marketing preferences
  • Purchase or viewing history
  • Website and app user journey information
  • Records of consent, where appropriate   

We collect or use the following personal information for dealing with queries, complaints or claims:
  • Names and contact details

Lawful bases and data protection rights
Our lawful bases for collecting or using personal information to provide services and goods are:
  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. 
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interest- information is collected to ensure we can provide digital products to you via email. This benefits you by allowing direct contact with you and updating you as needed with any services they purchase. 

Our lawful bases for collecting or using personal information for service updates or marketing purposes are: 
  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.   

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are: 
  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where do we get personal information from
Directly from people  

How long do we keep information
Any collected data will be stored upon consent. When consent is withdrawn information will be removed within 48 hours. 
We will keep your data for 36 months after your last activity.

Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.   

Your data protection rights 
Under data protection law, you have rights including:  
  • Your right of access - You have the right to ask us for copies of your personal data.   
  • Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.   
  • Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.   
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.   
  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.   
  • Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.   
  • Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent. If you make a request, we have 30 days to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.   

Cookies 
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we (and our service providers) may collect the following information from you automatically through cookies or similar technology:  
  • Technical information, including your IP address, your login information, browser type and version, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times and download errors.
  • Information about your visit, including the websites you visit before and after our website and products you viewed or searched for.
  • Length of visits to certain pages, page interaction information (such as scrolling, clicks and mouseovers) and methods used to browse away from the page.
  How do we use cookies? 
  We use cookies in a range of ways to improve your experience on our website, including:
  • Keeping you signed in
  • Understanding how you use our website

How to manage cookies 
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.   

The ICO’s address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF 

Helpline number: 0303 123 1113 
Website: https://www.ico.org.uk/make-a-complaint

Last updated
30 August 2024      
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